We may collect the following types of information:

• Personal Identification Information: Name, email address, phone number, and business name provided when you contact us or sign up for our services.
• Financial Information: Bank statements, transaction records, payroll data, and other financial documents you share with us to allow us to provide bookkeeping services.
• Technical Data: IP address, browser type, pages visited, and time spent on our website, collected automatically via cookies and analytics tools.
• Communications: Emails, messages, or other correspondence you send to us.

We use the information we collect for the following purposes:

• To provide, maintain, and improve our bookkeeping and accounting services.
• To communicate with you about your account, invoices, and service updates.
• To respond to your enquiries submitted through our contact form.
• To comply with applicable legal and regulatory obligations.
• To improve our website and user experience through analytics.
• To send service-related notifications (we do not send unsolicited marketing emails).

We do not sell, rent, or trade your personal information. We may share your data only in the following circumstances:

• Service Providers: Trusted third-party tools we use to deliver our services (e.g., cloud storage, accounting software, email platforms), all bound by confidentiality agreements.
• Legal Requirements: When required by law, court order, or government authority.
• Business Transfers: In the event of a merger or acquisition, your data may be transferred as part of the business assets.

We take the security of your financial and personal data seriously. We implement industry-standard measures including encrypted file transfers, access controls, and secure cloud storage to protect your information from unauthorized access, disclosure, or misuse.

While we take all reasonable precautions, no method of transmission over the internet is 100% secure. If you have reason to believe your data has been compromised, please contact us immediately.

We retain your personal and financial data for as long as necessary to provide our services and comply with applicable tax and legal record-keeping requirements (typically 7 years for financial records). When your data is no longer required, we securely delete or anonymize it.

Our website uses cookies to enhance your browsing experience and collect anonymous analytics data. Cookies are small text files stored on your device. You may disable cookies through your browser settings; however, some features of the website may not function correctly without them.

We use the following types of cookies:

• Essential Cookies: Required for the website to function.
• Analytics Cookies: Help us understand how visitors use our site (e.g., Google Analytics).

Depending on your location (US, UK, or Canada), you may have the following rights:

• The right to access the personal data we hold about you.
• The right to request correction of inaccurate data.
• The right to request deletion of your data (subject to legal retention requirements).
• The right to withdraw consent at any time (where processing is based on consent).
• The right to data portability.

To exercise any of these rights, please contact us using the details below.

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.

Our services are not directed at individuals under the age of 18. We do not knowingly collect personal data from children. If you believe we have inadvertently collected such information, please contact us and we will delete it promptly.

We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date at the top of this page. Continued use of our services after any changes constitutes your acceptance of the updated policy.

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:

• Company: Universal Bookkeeping
• Email: hassan@universalbookkeeping.com
• Address: 225 B AWT Phase 2 Adda Plot Raiwind Road Lahore, Pakistan